Terms of Service ◆ Sparky Fetch

1. The service

Sparky Fetch is a beta document-management assistant for households and small workspaces. The service is provided AS-IS during the beta period. Features, limits, models, storage paths, pricing, and availability may change at any time, and the service may be temporarily or permanently discontinued with reasonable notice.

These Terms apply to the Sparky web app, Telegram integration, document-processing pipeline, chat assistant, memory features, and related operator support.

2. Accounts

You must register a Sparky account to use the service. Some entry points may require an invite code.
You must have reached the age of majority in your place of residence to create an account. Documents that concern minors may be added only by a responsible adult household member who has the authority to do so.
You are responsible for activity under your account, for the confidentiality of your sign-in credentials, and for promptly reporting suspected account compromise.
You may upload, share, or invite only for a household, organization, or workspace where you have permission to do so.
The operator may deny, pause, restrict, or remove access to protect users, data, infrastructure, or to comply with legal obligations.

3. Your documents and content

You keep ownership of documents, messages, metadata, and other content you provide. You grant Sparky Fetch the permission needed to store, copy, transform, OCR, classify, index, summarize, and transmit that content only to provide, secure, debug, and support the service.

Do not upload content unless you have the right to process it in Sparky. Always keep your own copies of important records. Sparky must not be the only copy of a critical document.

4. AI output and document processing

Sparky uses OCR, classification, retrieval, memory, and language models. Those systems can be wrong, incomplete, delayed, or unable to read a file.
AI output is informational only. It is not legal, medical, financial, tax, immigration, insurance, or other professional advice.
You are responsible for verifying source documents before acting on any answer, deadline, payment instruction, eligibility statement, or summary.
Sparky does not use your documents or chats to train Sparky or third-party foundation models.

5. Beta service acknowledgment

Sparky is a beta service. By using Sparky you acknowledge and agree that:

The service is provided AS-IS and AS-AVAILABLE, without warranty of any kind, express or implied, including fitness for a particular purpose, non-infringement, uninterrupted availability, or preservation of any specific data.
The service may be unavailable, slow, or temporarily impaired without notice.
Features, models, integrations, storage paths, and pricing may change, be added, or be removed at any time.
The operator may suspend, restrict, or discontinue the service in whole or in part with reasonable notice.
No uptime guarantee, no service-level agreement, and no specific recovery-time or recovery-point commitment is provided during beta.
You must keep your own copies of important documents. Sparky must not be the only copy of a critical record.

6. Acceptable use

You must follow the Acceptable Use Policy. The operator may remove content, disable features, suspend access, or preserve records where needed to investigate abuse, comply with law, or protect users and infrastructure.

7. Fees and billing

Some Sparky plans may be free, comped, or paid. Where paid plans are available, payment is handled by a third-party payment processor and Sparky does not store raw card numbers. Beta status does not waive paid-plan obligations. The operator may change pricing, plan limits, or plan availability with reasonable notice. Refunds are not provided for partial billing periods except where required by law.

8. Privacy

The Privacy Policy explains what data Sparky stores, where it is processed, who can see it, retention expectations, and how to request access, export, correction, or deletion.

9. Suspension and termination

You may stop using Sparky at any time and may request export or deletion by emailing [email protected]. The operator may suspend or terminate access for security, abuse, non-payment, beta closure, or violation of these Terms.

10. Disclaimers and limitation of liability

To the maximum extent permitted by law, Sparky Fetch is provided without warranties of uninterrupted availability, error-free output, fitness for a particular purpose, or preservation of any specific data. The operator is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, lost goodwill, or decisions made without verifying the source document.

To the maximum extent permitted by law, the operator's total aggregate liability arising out of or relating to these Terms or the service is limited to the greater of (a) the fees you actually paid to use Sparky in the twelve months immediately before the event giving rise to the claim, or (b) one hundred United States dollars (USD 100). Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the foregoing limits apply to the maximum extent permitted.

11. Indemnity

To the maximum extent permitted by law, you will indemnify and hold harmless the operator from third-party claims, damages, and reasonable costs arising out of content you upload, your use of the service in violation of these Terms or the Acceptable Use Policy, or your violation of law or of another person's rights. This obligation does not apply to the extent a claim results from the operator's own breach of these Terms.

12. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it, without regard to conflict-of-law rules. Disputes that cannot be resolved informally must be brought in the courts located in British Columbia, Canada, and you attorn to their jurisdiction. Nothing in these Terms removes consumer rights that the law of your place of residence does not allow to be waived.

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms. The operator may assign them to a successor operator or legal entity that continues the service, including on incorporation of the business; the successor assumes the same obligations. These Terms, the Acceptable Use Policy, and the Privacy Policy are the entire agreement about the service.

13. Changes to these Terms

The operator may update these Terms. Material changes will be communicated in the product or by email before they take effect. Continued use after a change takes effect constitutes acceptance.

14. Contact

For privacy and data-rights requests, email [email protected]. For product support, email [email protected].